Aspire Computer Solutions

1. Lodging - shows guest reservations along with CheckIn/CheckOut information, room availability
2. Housekeeping - shows scheduled housekeeping and maintenance events
3. Meals - shows guest counts for meals and special occasions (holidays, birthdays, etc)
4. Guides - shows guided trips for guides, also shows scheduled guide days off
5. Venue - shows which river/lake/fishing venue your guides/customers are at
6. Monthly Calendar - shows room reservations and holds for a 5 week period
7. Staff Schedule - the Staff Schedule allows you to view who is on duty each day for office, chef, waitress, housekeeping, maintenance, outside services and outside vendors

Most calendars show Holidays or scheduled events such as fishing schools at the bottom of the calendar. 

• Reservations without deposits (tan color)
• Reservations with deposits (light yellow)
• Rooms under Repair (bright yellow)
• Rooms overbooked (Red)
• Rooms in hold status (not shown) or with an expired hold (light blue)
• Fully paid rooms (light olive)
• Rooms available (white)
• Rooms waiting for Housekeeping (Rose)
•  

Borders are used to indicate checkout status and whether the customer has a lodging only reservation (no guided fishing trips scheduled)

• The heavy blue border indicates a checkout where a room must be cleaned in order for a new customer that afternoon
• The heavy brown border indicates a checkout where the room will be available after housekeeping is completed
• The dotted border indicates a customer reservation who has lodging but has not scheduled fishing guides

Housekeeping Calendar

 

Housekeeping is an important part of running a lodge.  FishWare automatically schedules room housekeeping when a reservation is created.  In order to provide appropriate flexibility you can schedule housekeeping to a later date if necessary.  In the event that housekeeping is delayed and a room is knowingly left dirty, the Housekeeping and Lodging calendars show the dirty room/rooms in a rose color as shown below.  The Housekeeping calendar also manages maintenance events so that maintenance issues are shown on the calendar.  Color coding shows rooms where housekeeping/maintenance are scheduled and where both housekeeping and maintenance are complete (olive backcolor as shown on rooms 1-4 for Sunday).

 

The Housekeeping Calendar is similar to the Lodging calendar in that it uses heavy borders to indicate when a full room service is required.  As with the Lodging calendar, a heavy blue border indicates that we have a check out and a new check in occurring the same day - housekeeping must hustle!  The brown border indicates that housekeeping is scheduled but that housekeeping could be deferred to a later date. 

• Light Olive indicates that all scheduled housekeeping and maintenance events for the room are done
• Tan color indicates that a maintenance task is scheduled and incomplete
• Bright Green indicates that housekeeping is scheduled and incomplete
• Purple indicates that both housekeeping and maintenance are scheduled and incomplete
• Bright Yellow indicates a room under repair
• Rose indicates a room where housekeeping has been rescheduled for a later date in order to better balance the housekeeping work load

Meals Calendar

 

The weekly meals calendar will make planning guest meal counts and purchasing food easy for your staff.  The calendar displays meal counts for each breakfast, lunch, appetizer and dinner meal including a heavy red border to indicate that 1 or more guests has special meal needs such as allergies or food preferences.  The meals calendar also supports special occasions such as birthdays, anniversaries and holidays making it easy for the chef to prepare special meals or cakes. 

 

 

The heavy red border indicates that one or more guests for that meal have allergies or special meal preferences.  Images above the Dinner content indicate special events such as anniversaries, birthdays and holidays.  Guest counts are shown for each meal allowing the chef to purchase the right amount of food ahead of time and prepare the correct amount of food for each meal. 

 

---

 

Guides Calendar

 

The weekly Guides Calendar allows you to effectively schedule and manage your guided trips and scheduled Guide Days off.  As with other FishWare calendars, color coding indicates appropriate conditions such as All Day Trip, Morning Trip, Afternoon Trip, Evening Trip, mixed reservation (Yellow, this indicates that something may be wrong with the reservation or optionally you can specify a mixed trip).  As with the Meals calendar, the heavy red border indicates that a customer has a special meal requirement. 

 

 

As with the other calendars, color coding on the Guides Calendar has special significance. 

• Red in the Header area indicates a customer trip reservation where a guide has not been assigned
• Yellow in the Header area (not shown) indicates a trip assigned to a guide who has not been assigned a row on the calendar
• Red in the Guide section (not shown) indicates overbooking, too many in a boat, etc.
• Yellow indicates a mixed trip - this may be OK but it a reminder to review the trip details.  A mixed trip could be mixing customers who don't know each other, a full day trip scheduled for one customer and a partial day scheduled for another and other issues which could negatively impact the customer experience
• Blue indicates a scheduled day off for the guide
• Green indicates a full day trip
• Purple indicates a morning trip
• Tan (not shown) indicates an afternoon trip (not shown)
• Light Rose (not shown) indicates an evening trip (not shown)

Monthly Guest Reservations

• Green - shows a room reservation
• Bright Blue - shows a room under a Hold condition - promised for a certain length of time
• Light Blue - expired hold - shows a room where a customer has requested a reservation and the time that you have promised to hold the reservation for has expired - you can rent the room

 

6 Week Guide / Staff Schedule

Individual Guide/Staff calendars along with the Schedule Forward Reports provide the ability to update Guides/Staff of their upcoming schedule by print out or by email.  In working with Microsoft Outlook, FishWare can automatically create emails of Guide/Staff calendars or Schedule Forward Reports.  As Guide/Staff calendar/report emails are created by FishWare they are automatically placed in the Outlook Outbox and a correspondence record created within FishWare.  Updated Guide and Staff Calendars can easily be emailed or printed out. 

FishWare Network Solutions

FishWare supuports multiple workstations.  The shared database is hosted on the FishWare Server, remote stations can connect to the FishWare database and edit/view information.  The FishWare Server doe not need to have a server operating system and runs well on Windows XP, Windows Vista and Windows 7.  Hardware recommendations are detailed below.

• The FishWare Server (FishWare Host) computer is required, this computer will host the FishWare database and main FishWare application (FishWare Host)
• Optional workstations (FishWare Clients) can be installed on an ethernet network.  These workstations can both view and edit data. 
• FishWare is not supported for wireless networks due to both security and performance issues

FishWare Hardware and Software Requirements

FishWare is a hardware intensive application that requires modern hardware to maintain good working speeds.  It is recommended that the FishWare Host application be run on a Windows computer with XP Professional, Windows Vista Business or Windows 7 Professional.  Due to the demands of the application it is recommended that you use an Intel Dual Core Processor or higher with 1-2G of memory. 

Schedule a Live FishWare Demo

You can schedule a live online demo of FishWare.  You will need email, a Windows XP, Vista or Windows 7 computer, a high speed internet connection, phone and a scheduled Demo appointment.  To schedule a FishWare demo or consultation on equipment/hardware call 970-769-8502.

FishWare was developed in cooperation with Soaring Eagle Lodge on the San Juan River, NM (www.soaringeaglelodge.net).  During the winter season FishWare training can be scheduled with Soaring Eagle Lodge.  If you would like on site training and configuration at your location with a Microsoft Certified Systems Engineer and Product Developer you would need to cover travel, lodging and meal expenses.